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User Manual

My Orders

Once you're signed in, you can access your orders. This can be done by tapping on the menu icon (three lines) in the upper left corner of the web site and then choosing My Orders. These are MultiTracks that you've purchased on the website or using subscription credits.

Browse Orders

You can scroll through your orders here and see the album artwork as well as the title of the song. Tap on the Download button on the right side to view available downloads for the order.

Download

Each order contains files that can be downloaded. If you're using the purchase in OnSong, you'll want to import the ZIP file. Like other websites, MultiTracks are delivered as a ZIP file. Locate that file and then tap on the Download button. This will start the download process. If OnSong detects that a ZIP file is being downloaded, it will capture that download request to import the ZIP file and process it into a MultiTrack. Once processed, you can access and play the MultiTrack.

OnSong 2023 — Last Updated on April 30, 2023