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User Manual

Premium

If you're serious about your stage performance, becoming a Premium members gets you direct access to OnSong staff and experts. Here are some ways that becoming an OnSong Premium member has its benefits.

Fast Track

Fast Track is just what it sounds like. You can take any support request and escalate it to receive the fastest possible response time from our technical support staff with automatic escalation. Your request gets bumped ahead of any other request in the queue and OnSong staff work together to resolve your concern.

OnSong Insiders

Being a paid OnSong Premium member also means you can join our private, exclusive Facebook group where OnSong experts, staff, and developers hang out. Join in the discussion!

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