OnSong Manual

Purchasing

Is OnSong available for Android or Windows?

OnSong is only available on iOS devices at this time.

Will OnSong work on my device?

OnSong is only available for Apple iOS devices such as iPad, iPhone, and iPod Touch. OnSong requires at least iOS 9 or higher to operate including iPad 2 and higher, iPhone 4S and higher, and iPod touch fifth-generation and higher. If your device cannot run newer versions of iOS, we do recommend updating your hardware for continued support from Apple. OnSong does not work on non-Apple devices such as Android or Windows.

We recommend running OnSong on a device that supports Apple's 64-bit A-series processors for best performance and support. This includes the iPad Air 1 and higher as well as iPhone 5s and higher. Newer devices are supported by Apple for longer and may be a better buy, even if they cost a little more.

How much storage should I get in my new iPad?

If you are using text-based chord charts, you can easily run OnSong with thousands of charts on the smallest storage option. If you plan to import backing tracks or motion backgrounds, you may want to use a higher storage device. Most people are fine with the lowest storage option.

Do I need to purchase OnSong for every device I own or if I buy a new device?

No. As long as you are using the same Apple ID, you download OnSong again from the App Store for free. You may need to sign in and validate your billing information before the price button is replaced with a download button instead.

I see that OnSong has in-app purchases. Do I need to purchase them to get the full functionality of OnSong?

The single purchase of the app gives you nearly all the functionality of OnSong. In-app purchases provide additional functionality that not all users require. In-app purchases include:

  • Console which lets you access and manage your OnSong library from a computer using a web browser.
  • Scenes lets you choose different backgrounds for each song during lyrics projection, or control smart bulbs and stage lighting.
  • Drawing lets you draw on your chord charts and music files using a pencil and highlighter.
  • Fast Track Support gives you first priority access to the OnSong support team above all other helpdesk requests.
  • MIDI Integration allows you to connect MIDI devices to OnSong.
  • Motion Backgrounds are available to display lyrics on subtle, motion backgrounds.
  • Soundbanks allow you to play back chords from the chord inspector for practicing. These include piano, bass, and acoustic guitar.

Please note that MIDI and soundbanks are included with new purchases of OnSong.

Do I need to repurchase in-app purchases every time I upgrade or use a different device?

No. You can open the Add-Ons screen and tap on the Restore Past Purchases button at the bottom. This may require you to sign into your Apple ID before activating any in-app purchases you have made in the past with that same account.

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